PRIVACY POLICY

Introduction

Eprecisio Technologies LLC ("Company," "we," "us," "our") operates the website www.eprecisio.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Data You Provide

When you use our contact form, we collect the following information:

• Full name
• Email address
• Company name (optional)
• Message content

This information is submitted voluntarily when you fill out our contact form and is used solely to respond to your inquiry.

Automatically Collected Data

When you visit our Site, we automatically collect certain information through third-party analytics services:

• Google Analytics 4 (GA4): We use Google Analytics to understand how visitors interact with our Site. GA4 collects data such as pages visited, time spent on pages, browser type, device type, approximate geographic location, and referral sources. Google Analytics uses cookies (_ga, _ga_*) to distinguish users. For more information, see Google's Privacy Policy.
• Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our Site through heatmaps and session recordings. Clarity collects data on clicks, scrolls, and page navigation. For more information, see Microsoft's Privacy Statement.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries submitted through our contact form
• Send you information about our services that you have requested
• Analyze website usage to improve our Site and services
• Monitor and analyze trends, usage, and activities on our Site
• Detect, prevent, and address technical issues

Email Processing

When you submit our contact form, your information is sent via email using Amazon Web Services Simple Email Service (AWS SES). Your data is transmitted securely and is not stored in any database — it is delivered directly to our team via email.

Cookies

Our Site uses cookies and similar tracking technologies. For detailed information about the cookies we use, please see our Cookie Policy.

Third-Party Services

We use the following third-party services:

• Google Analytics 4: Website analytics and traffic measurement
• Microsoft Clarity: User behavior analytics (heatmaps, session recordings)
• Amazon Web Services (AWS SES): Email delivery for contact form submissions
• Calendly: Appointment scheduling (when you choose to book a consultation)

Each of these services has its own privacy policy governing how they handle your data.

Data Retention

Contact form submissions are retained in our email inbox for as long as necessary to respond to your inquiry and maintain our business records. Analytics data is retained according to the default retention periods set by Google Analytics and Microsoft Clarity.

Your Privacy Rights

For California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to: request disclosure of personal information collected; request deletion of personal information; opt out of the sale of personal information (we do not sell personal information); and not be discriminated against for exercising these rights.

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have the right to: access your personal data; rectify inaccurate personal data; request erasure of your personal data; restrict processing of your personal data; data portability; and object to processing of your personal data.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: ehtisham@eprecisio.com
• Address: 5900 Balcones Drive #22961, Austin, TX 78731, USA
• Phone: +1 (217) 200-0250